Automation rules have an associated action which the rule's conditions are satisfied. Those actions :
But what happens when several automation rules have matched an item, each with a different action (Approve, Refuse, Send to manual queue)? This is where the orchestration comes into play.
The orchestration turns a set of rule actions into a single moderation decision. It governs the priority of one action over another, and determines what happens when no automation rule with an actual action has matched.
This section describes the default orchestration for any new Implio team. We have found this orchestration to be the best-suited for most use cases.
The following diagram illustrates the priority between the different possible actions:
We are here to help! Click that big button or chat bubble to get in touch with our support team ➡