How to map refusal reasons

Every time Implio refuses an item, the result contains the id of the refusal reason, both in numerical and text form.

You can map these internally onto your own refusal reasons and/or use them to trigger a specific action like sending an email to the end user.

Implio uses a default set of refusal reasons for every new team:

ID
Refusal reason
272
Offensive
273
Animals
274
Consumer goods
275
Scam
276
Illegal
277
Images
278
Arms
279
Duplicate
280
Other

Refusal reasons can also be customized to your needs, please refer to this article.

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