How to change a user's role?
Introduction
We handle user permissions through a set of user roles that grant access or not to specific features of our platform. The current roles are Admin, Specialist, Agent and Spectator. The table below indicates the features that are accessible to each specific role.
User Roles
| Permissions/Roles | Admin | Automation Specialist | Moderator | Spectator |
|---|---|---|---|---|
| Manage team members | ||||
| Manage API Key and Webhook URL | ||||
| Import items using the CSV Importer | ||||
| Manage rules and lists | ||||
| Moderate items | ||||
| Search items | ||||
| See overview statistics | ||||
| Intercom chat |
Granting a specific role
Any Admin user can edit the role of a given user, users aren't able to change their own roles by themselves.
User roles can be assigned to team members by going to "Settings > Team Settings > Team Members"
