How does Implio comply with GDPR?

With the General Data Protection Regulation (GDPR) that has come into effect in the EU on May 25, 2018, Besedo has been hard at work to ensure compliance and provide your organization with the tools needed to support the new regulation.

As a result, we have added the following features to Implio:

  • the ability to remove all content items that originate from a specific end user, allowing you to handle any right to be forgotten request you may receive from your end users,
  • the ability to remove all content items submitted to your Implio team to date, in case you are no longer it or want a fresh start,
  • configurable retention policies, allowing you to control how long Implio stores the content you are sending.

These features are available in your Team settings, under the Data & Privacy settings section, when logged in as a team administrator.

Data privacy and security is of paramount importance for Besedo. Here are some of the additional precautions we take to protect your data:

  • All content is stored in the EU if your service is located in the EU.
  • All content is encrypted when stored and transmitted.
  • Only a limited number of Besedo employees have direct access to your data, based on the requirements of their assignments.
  • We do not transfer data to third parties. The only third party involved with handling your data is our hosting provider, Amazon AWS.

We strive to meet and exceed GDPR requirements, and to have a clear and transparent approach to how we handle your data.

Feel free to reach out to us for any other question you may have.

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